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Director Commercial Operations (m/f/x)

Our client, globally successful in designing and manufacturing mechanical components for industries such as transportation, mining, energy, food & beverage and aerospace, is hiring for western Germany the Director Commercial Operations (m/f/x)

Role Summary

Reporting to the VP Commercial, the Director of Commercial Operations is responsible for developing and executing of key commercial go to market process for the Energy sector, including commercial forecasting, SIOP (Sales, Inventory and Operations Planning), budget and pricing, price deviation, customer relations and new product commercialization of PMC Products. This position is also responsible for commercial agreements, sales promotions and warranty. Particular emphasis will be placed on using process improvement, Lean, Six Sigma or other tools to drive customer satisfaction.

Key Accountabilities:

  • Actively leading a team of Commercial Operations functions: Customer Service, Application Engineering
  • Provide on-going support for the sales channel. Look for opportunities to make support more repeatable
  • Customer relations, sales support and customer development through deep application knowledge, training and support
  • Technical: RFQ support and execution; DTO process and support
  • Developing and executing commercial forecasting of PMC products
  • SIOP (Sales, Inventory and Operations Planning)
  • Improve ability to deliver sales and orders; help drive value stream efficiency and effectiveness
  • Global and regional Pricing Management & Price deviation process & Commercial agreements
  • Sales promotions & Campaign execution
  • Support new product commercialization
  • Competitive analysis
  • Warranty
  • Train, coach and motivate colleagues, and if applicable, direct reports with a critical eye for talent and associate development


  • Minimum of 7+ years of commercial, product or marketing experience with highly engineered products in a complex B2B industrial manufacturing enterprise, with at least 3 years in a leadership role (Supervisor, Manager, etc)
  • Bachelor’s degree
  • Proven track record of delivering to forecast though superior industrial commercial marketing and analytics, prior P&L experience preferred
  • Ability to travel domestically and internationally (25% of the time, including overnight) is required
  • Proficiency with PCs and Microsoft Office applications (Word, Excel, PowerPoint, etc.)
  • Understanding of Lean Principles
  • Direct experience in a process (or consumer products) -related manufacturing sector
  • Direct experience within targeted vertical market
  • Fluent German and English speaking and writing skills

Interested? Apply online now

If you are interested in the position described above, please send us your full application documents using this form. Please send the relevant documents only as one PDF-file with a maximum size of 10 MB.

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